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Useful tools

[KB717] Sentinel troubleshooting guide

Applies to: Sentinel keys (SuperPro, UltraPro, Sentinel Hardware Keys). Symptom: This guide is intended to assist our end-users troubleshoot issues with Sentinel keys. This guide provides in-depth troubleshooting of Sentinel […]

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Useful tools

[KB712] Licence Utility

Applies to: PcVue up to and including version 11.0. Summary: How to use LicenceUtility.exe, a standalone utility to read and report the contents of a PcVue licence dongle. Details: To […]

514
PcVue installation

[KB463] Error when reading the protection key

Applies to: PcVue version 8.10 only. Summary: If PcVue version 8.10 is installed on a station where there was a previous version (8.00, 7.20x), the Sentinel protection key cannot be […]

204
Useful tools

[KB345] Sentinel SuperPro/UltraPro and Sentinel Hardware Keys

Applies to: PcVue all versions. Summary: Troubleshooting installation of the driver for the Sentinal protection key. Details: See attached file supplied by the protection key manufacturer. Download attachments: SafeNet20sentinel20Trouble20shooting20Guide.pdf

158
Useful tools

[KB332] Compatibility of Sentinel SuperPro XM and PcVue

Applies to: PcVue all versions. Summary: As from PcVue 8.10 a new protection key, the Sentinel SuperPro XM, is used. Details: For security reasons, as from PcVue 8.10 a new […]

97
Useful tools

[KB309] Sentinel protection installation: Minimum requirements for PcVue when using an USB dongle

Applies to: PcVue versions 8.00, 8.10 and 8.2. Summary: This article describes: What is installed from Sentinel Safenet software, with standard PcVue installation Known issues about sentinel driver installation and […]

154
Useful tools

[KB308] Sentinel driver issue at Windows startup

Applies to: PcVue versions with support for Windows XP and Server 2003. Summary: How to load Sentinel driver at Windows startup Details: When you want to start PcVue at Windows […]

79
Useful tools

[KB266] Cleanup sentinel drivers

Applies to: PcVue all versions. This article contains obsolete references. Summary: When you uninstall sentinel driver the registry is not always completely clean. Details: It’s necessary to clean it, using […]

61
Useful tools

[KB217] USB Sentinel driver version compatability

Applies to: PcVue versions 8.00, 8.10 and 8.10 SP1. Summary: This article describes compatibility problems with installing different versions of the USB Sentinel drivers. Details: The versions of the Sentinel […]

74
Useful tools

[KB216] Test the SENTINEL Key without PcVue

Applies to: PcVue versions 7.10 onward with support for Windows XP, 2000 and NT. Sentinel Driver since version 5.41. The basic content of this article may also be applicable to […]

93
Useful tools

[KB215] Sentinel SuperPro key with Windows XP

Applies to: PcVue all versions with support for Windows XP. This article contains obsolete references. Summary: In Windows XP, the Sentinel System Driver may not recognize the Sentinel SuperPro protection […]

65
Useful tools

[KB133] Installing Earlier Versions of the Sentinel Protection Key Drivers

Applies to: PcVue all versions.While the basic content of this article remains valid, details may have changed since it was written. Summary: This article describes how to solve a problem […]

68
Useful tools

[KB132] Installing Later Versions of the Sentinel Protection Key Drivers

Applies to: PcVue version 8.10. Summary: This article describes ways of installing the SafeNet Sentinel software when an earlier version, 7.20x or 8.00, is or was present. Details: When you […]

70