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[KB717] Sentinel troubleshooting guide
Applies to: Sentinel keys (SuperPro, UltraPro, Sentinel Hardware Keys). Symptom: This guide is intended to assist our end-users troubleshoot issues with Sentinel keys. This guide provides in-depth troubleshooting of Sentinel […]
[KB712] Licence Utility
Applies to: PcVue up to and including version 11.0. Summary: How to use LicenceUtility.exe, a standalone utility to read and report the contents of a PcVue licence dongle. Details: To […]
[KB463] Error when reading the protection key
Applies to: PcVue version 8.10 only. Summary: If PcVue version 8.10 is installed on a station where there was a previous version (8.00, 7.20x), the Sentinel protection key cannot be […]
[KB345] Sentinel SuperPro/UltraPro and Sentinel Hardware Keys
Applies to: PcVue all versions. Summary: Troubleshooting installation of the driver for the Sentinal protection key. Details: See attached file supplied by the protection key manufacturer. Download attachments: SafeNet20sentinel20Trouble20shooting20Guide.pdf
[KB332] Compatibility of Sentinel SuperPro XM and PcVue
Applies to: PcVue all versions. Summary: As from PcVue 8.10 a new protection key, the Sentinel SuperPro XM, is used. Details: For security reasons, as from PcVue 8.10 a new […]
[KB309] Sentinel protection installation: Minimum requirements for PcVue when using an USB dongle
Applies to: PcVue versions 8.00, 8.10 and 8.2. Summary: This article describes: What is installed from Sentinel Safenet software, with standard PcVue installation Known issues about sentinel driver installation and […]
[KB308] Sentinel driver issue at Windows startup
Applies to: PcVue versions with support for Windows XP and Server 2003. Summary: How to load Sentinel driver at Windows startup Details: When you want to start PcVue at Windows […]
[KB266] Cleanup sentinel drivers
Applies to: PcVue all versions. This article contains obsolete references. Summary: When you uninstall sentinel driver the registry is not always completely clean. Details: It’s necessary to clean it, using […]
[KB217] USB Sentinel driver version compatability
Applies to: PcVue versions 8.00, 8.10 and 8.10 SP1. Summary: This article describes compatibility problems with installing different versions of the USB Sentinel drivers. Details: The versions of the Sentinel […]
[KB216] Test the SENTINEL Key without PcVue
Applies to: PcVue versions 7.10 onward with support for Windows XP, 2000 and NT. Sentinel Driver since version 5.41. The basic content of this article may also be applicable to […]
[KB215] Sentinel SuperPro key with Windows XP
Applies to: PcVue all versions with support for Windows XP. This article contains obsolete references. Summary: In Windows XP, the Sentinel System Driver may not recognize the Sentinel SuperPro protection […]
[KB133] Installing Earlier Versions of the Sentinel Protection Key Drivers
Applies to: PcVue all versions.While the basic content of this article remains valid, details may have changed since it was written. Summary: This article describes how to solve a problem […]
[KB132] Installing Later Versions of the Sentinel Protection Key Drivers
Applies to: PcVue version 8.10. Summary: This article describes ways of installing the SafeNet Sentinel software when an earlier version, 7.20x or 8.00, is or was present. Details: When you […]