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[KB1173]Networking errors: The remote client station is not configured in local station

Tags: Networking

Communication interfaces
2 years ago
By LM
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Applies to:

PcVue 12 onwards.
Summary:

This article describes a simple issue we can encounter sometimes between two PcVue stations. Note that there is a more generic article about understanding networking errors with Nmap tool, please have a look if you are not familiar with the subject by clicking here. We will use this simple architecture so it is easier to understand.

Network architecture

Note that there is a network error because HISDATASERVER1 and DATASERVER1 have the same machine name D-10-01.

It is possible to run several PcVue projects (Project1 and Project2) on the same network but all stations must have a unique number and a unique network address (IP or machine name in this example).
Details:In that case, there is a risk that DATACLIENT1 (Project1) try to connect itself to the wrong server HISDATASERVER1 (Project2) instead of DATASERVER1 (Project1). Here is the traces we get in the event viewer (shortcut F7) and in Trace.dat:2022/12/14,14:40:54.434,3,W,,3068,,101,Client->server connection OK, DATACLIENT10C -> DATASERVER10S
2022/12/14,14:40:54.434,3,W,,3192,,101,The connection DATACLIENT10C DATASERVER10S has been gracefully closed by remote station
2022/12/14,14:40:54.434,3,W,,3072,,101,Client->server connection abort, DATACLIENT10C -> DATASERVER10S
Every 30 seconds…

And below is what we get on the HISDATASERVER1:

2022/12/14,14:40:54.659,3,W,,3140,,1,Remote Client station is not configured in local station
2022/12/14,14:40:54.659,3,W,,3142,,1,Server -> client connection HISDATASERVER10S -> DATACLIENT10 is rejected
Every 30 seconds…

Remark:
These messages can also appear in a different scenario. Let’s imagine someone is starting the wrong project (Project2) on the station DATASERVER1. In that case DATASERVER1 will probably start with number 1 (ini.dat file in PcVue\ETC folder) as HISDATASERVER1 and refuse connection from DATACLIENT1.
In the same time DATASERVER1 will try to connect to station HISDATASERVER2 but this one will refuse.

Trick:
When you are searching for error messages in Trace.log, MacroTrace.log or in the knowledge base, it is better searching for the error code instead of the text message itself. The message can change regarding the language used, the code will still be the same. Here for instance, error code 3140 corresponds to Remote Client station is not configured in local station

Created on: 28 Nov 2022 Last update: 04 Sep 2024