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[KB1100]Installation error: 15.0 Log Files

Tags: Installation

4 years ago
By LM
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Applies to:

PcVue 15.0


Summary:

Unexpected behavior during the PcVue installation process.
Originator: JM


Details:All files are created in the User temporary folder.
This folder is, more exactly, located on C:\Users\<Installer user>\AppData\Local\Temp\
The “installer user” can be:
– The logged user, when this user has administrator rights
– The admin user who really do install, when the logged user has not administrator rights
You can access by typing %Temp% into Run window, only when the installer user is the logged user (when he has Administrator rights)

Warning: AppData is a hidden folder, so you need to allow display of hidden items.

A trick to find the log files more easily:
– Use Details view for the user temporary directory
– Sort the display according to the ‘Data modified’ column, so that more recently created files be displaying first.

Log files list:

StartScreen

–    AI_<datetime>.log
–    AI_SetupRestart.xml
–    AI_<datetime>Restart.log
Samples:
–    AI_39163434.log
–    AI_39164247Restart.log

Prerequisite

There are 2 types of log files:
– A log file for each bundle, common to the installation of all prerequisite components,
– A log file for each component.

Common Log files

PrqCore <User Temp>\PcVue 15 Prerequisite_<datetime>.log
PrqWdt <User Temp>\Web_Deployment_Tools_15_Prerequisite_<datetime>.log

Log specific to each component
Component Corresponding log files list
Microsoft .NET Framework 4.8 (x86 and x64)

–  Microsoft .NET Framework 4.8 Setup_<datetime>.html

–  dd_NDP471-KB4033342-x86-x64-Allos-enu_decompression_log.txt

–  dd_SetupUtility.txt

Other files seen on Windows 7 SP1, Server 2008 R2 SP1:

–  Microsoft .NET Framework 4.8 Setup_<datetime>-MSI_netfx_Full_x64.msi.txt

–  ASPNETSetup_00001.log

–  ASPNETSetup_00000.log

–  dd_wcf_CA_smci_<datetime>.txt

–  dd_wcf_CA_smci_<datetime>.txt

Visual C++ 2015-2019 Redistributable (x86) – 14.23.27820

–  2 files named dd_vcredist_x86_<datetime>.log

–  dd_vcredist_x86_<datetime>_000_vcRuntimeMinimum_x86.log

–  dd_vcredist_x86_<datetime>_001_vcRuntimeAdditional_x86.log

Visual C++ 2015-2019 Redistributable (x64) – 14.23.27820

–  2 files named dd_vcredist_amd64_<datetime>.log

–  dd_vcredist_amd64_<dateTime>_000_vcRuntimeMinimum_x86.log

–  dd_vcredist_amd64_<datetime>_001_vcRuntimeAdditional_x86.log

OPC Core Components 3.00 (106.0) x86

–  PcVue 15 Prerequisite_<datetime>_<seq>_MSI_OPCRedist_x86.log

Microsoft SQL Server 2016 SP1 System CLR Types x64 / x86

–  PcVue 15_Prerequisite_<datetime>_<seq>_MSI_SQLCLRTypes_x64.log

–  PcVue 15_Prerequisite_<datetime>_<seq>_MSI_SQLCLRTypes_x86.log

–  Microsoft SQL Server 2016 SP1 Management Objects x64 / x86

–  PcVue 15_Prerequisite_<datetime>_<seq>_MSI_SQLSMO_x64.log

–  PcVue 15_Prerequisite_<datetime>_<seq>_MSI_SQLSMO_x86.log

 Installation Core
InstallShield bootstrapper AIS_Core.log
InstallShield prerequisite AIS_CorePrq.log
Sentinel System Driver 7.5.9 MSI<random>.LOG
Installation itself, for any operation : install, repair, modify, uninstall MSI<random>.LOG
Installation Wdt
InstallShield bootstrapper AIS_Wdt.log
Installation itself, for any operation: install, repair, modify, uninstall MSI<random>.LOG
Patch

Via Bundle
For any operation: install, repair, uninstall
–    <product name>_&_WDT_<version name>_-_<version semantic>_<datetime>.log
–    AI_CondInst_<datetime>.log
–    <product name>_&_WDT_<version name>_-_<version semantic>_<datetime>_{<core product guid>}_<sequence>_CorePatch.log
–    <product name>_&_WDT_<version name>_-_<version semantic>_<datetime>_{<wdt product guid>}_<sequence>_WdtPatch.log
–    AI_CondUninst_<datetime>.log
Some samples:
–    PcVue_&_WDT_15_-_15.0.1_20210209091715.log
–    AI_CondInst_4091924.log
–    PcVue_&_WDT_15_-_15.0.1_20210209091715_{3A32BA30-6F46-47BE-ABF9-0B5846EF3051}_001_CorePatch.log
–    PcVue_&_WDT_15_-_15.0.1_20210209091715_{B7A9A355-CD49-4C94-AD84-7D7B74E1F08B}_002_WdtPatch.log
–    AI_CondUninst_4092012.log
Via Minor full media
–    MSI<random>.LOG


Created on: 12 Jan 2021 Last update: 04 Sep 2024