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[KB1098]Installation error: 11, 11.1 Log Files

Tags: Installation

PcVue installation
4 years ago
By LM
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Applies to:

PcVue 11, PcVue 11.1 and PcVue 11.2
Summary:

Unexpected behavior during the PcVue installation process.
Originator: JM
Details:

Most of files are created in the user temporary folder, when nothing else is specified.

Some others are created in the “C:\Windows\Temp” folder. Such files are named with their full path.

The user temporary folder is, more exactly, located on

  • C:\Users\<Installer user>\AppData\Local\Temp\ on most recent OS
  • C:\Documents and Settings\<Installer user>\Local Settings\Temp on oldest OS

You can access by typing %Temp% into Run window, only when the installer user is the logged user (when he has Administrator rights)

Warning: AppData is a hidden folder, so you need to allow display of hidden items.

A trick to find the log files more easily:

  • Use Details view for the user temporary directory
  • Sort the display according to the ‘Data modified’ column, so that more recently created files be displaying first.

Log files list:

StartScreen

–    AI_<datetime>.log

Samples:
–    AI_41104948.log

Prerequisite
Main log file

–          VSD<xxx>.tmp\install.log

Sample: VSDE13.tmp\install.log

Individual components log files
Microsoft .NET Framework 4.5 (x86 and x64)

–          Microsoft .NET Framework 4.5 Setup_<datetime>.html

–          Microsoft .NET Framework 4.5 Setup_<datetime>.-MSI_netfx_Full_x64.msi.txt

Samples:

§  Microsoft .NET Framework 4.5 Setup_20210209_155500741.html

§  Microsoft .NET Framework 4.5 Setup_20210209_155500741-MSI_netfx_Full_x64.msi.txt

Other files below may be useful:

–          dd_dotNetFx45_Full_x86_x64_decompression_log.txt

–          dd_SetupUtility.txt

–          ASPNETSetup_<seq number>.log

–          dd_wcf_CA_smci_<datetime>_<random>.txt
OPC Core Components 3.00 (105.1) x64 / x86

–          MSI<random>.log

OPC Core component installs also Microsoft Visual C++ 2008 Redistributable if necessary:

§  dd_vcredistUI<random>.txt

§  dd_vcredistMSI<random>.txt
Microsoft SQL Server 2005 Backward Compatibility Components x64 / x86 C:\Windows\Temp\aisqlbc.log
Microsoft SQL Server 2012 SP1 Native Client x64 / x86 C:\Windows\Temp\aisqlncli.log
Microsoft SQL Server 2014 SP1 System CLR Types x64 / x86 C:\Windows\Temp\aisqlclrtyp.log
Microsoft SQL Server 2014 SP1 Management Objects x64 / x86
C:\Windows\Temp\aisqlsmo.log
Visual Studio 2012 Update3 Redistributables (x86) for x64 / x86

–          dd_vcredist_x86_<datetime>.log

–          dd_vcredist_x86_<datetime>_0_vcRuntimeMinimum_x86.log

–          dd_vcredist_x86_<datetime>_1_vcRuntimeAdditional_x86.log
 Installation and patch PcVue

For operations install and repair : PcVue and Bacnet log are created.
For operation modify and uninstall : PcVue log only is created.

PcVue MSI<random>.log
BacnetDataServer 3.1.0.4 BACnet.log

Created on: 12 Jan 2021 Last update: 04 Sep 2024