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[KB1127]Images not displayed on WebVue

Tags: Webvue

3 years ago
By LM
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Applies to:

PcVue 15.2 onwards


Symptom:

You can see the images in WebVue if you connect locally, but the images do not appear if you connect remotely through a reverse proxy.


Details:

You can set the RelativeAccessToGraphicalData parameter to True in the webconfig.xml file of the WebClient directory of the website.
If this is not enough then you have to activate this new option inside the file C:\inetpub\SV Website\WebClient\Views\Main\index.cshtml:
The setting is App.resourceControllerEndpoint. To activate it you must uncomment it (remove the // at the beginning).
index configuration line

By default the path to the resource controller is generated automatically. Under some circonstances the automatic generation may not work with the deployed network architecture. In these cases the URL can be specified explicitly. To change it uncomment the line and set the endpoint.
The endpoint can be:
– a relative URL (e.g. /directory/GraphicalData/api/Resources/)
– URL relative to the accessing path (e.g. ../GraphicalData/api/Resources/)
– absolute URL (e.g. https://webvue.exemple.com/GraphicalData/api/Resources/)

No need to redeploy, just refresh the web browser tab.


Created on: 02 Aug 2021 Last update: 04 Sep 2024