Knowledge Base

Prerequisites

The ALERT software must be installed. During the setup, the SiwiUpdate tools should have been selected for installation. This tool is mandatory for the FX30 modem configuration.

On the LAN, an IP address must be reserved for the FX30. The routes between ALERT and the FX30 must be opened : TCP ports 22 (SSH), TCP 2775 (SMPP) and UDP 5060 (SIP), UDP 4000-4010 (RTP) from ALERT to the modem.

Note: The SMS only FX30 version uses the 8888 as the SMPP default port.

Minimum Alert version

For the SMS only FX30, the minimum Alert version is the 4.0 Revision 2 build 86, the version 4.0 Rev 2 Build 238 or more is recommended.

The voice FX30 version needs the 4.0 Rev 2 Build 238 and more.

For compatibility with oldest version (3.6 rev 2), please contact us.

Insert SIM card

First use a Phillips screwdriver to remove the cover.

Orient the SIM card, as shown in next figure. The gold contacts on the SIM card face up.

Gently slide the SIM card into the slot until it clicks into place.
To remove the SIM card, press it in, and release it. Gently grip the SIM card and pull it out.

Reattach the cover.

Connect the FX30

Before connecting a power supply, connect the cellular antenna on “CELL”. The “GNSS” connector is used for location (Global Navigation Satellite Systems).

Then connect the modem to the IP network with the RJ45 connector.

Finally, connect the power. (Power supply is provided).

There are two led on the device: power LED and user LED.

The Power LED can be:

– Off: No power or input voltage ≥ 32 VDC or ≤ 4.75 VDC

– Solid Red: Gateway is powered on, not attached to cellular network.

– Solid Amber: Attached to cellular network.

Modem configuration: IP address and PIN code

The factory default IP address is: 192.168.13.31.

The SiwiUpdate tool (download) will be used to set a new IP address and to enter the PIN code.

Set IP address

Start the SiwiUpdate tool on a machine which can connect to the FX30 though IP link on the default IP address (192.168.13.31).

Once started, connect the tool to the modem. The connection is an IP connection using SSH. Enter the requested parameters in the “Legato SSH” group. (Legato is the Sierra Wireless framework name used for embedded applications).

The password is the modem IMEI.

Once connected, the “Modem properties” tab shows all the modem information.

The IP address can be set in the “Network connection” tab.

Enter the new IP address and the network mask. Then press “Set”.

The next picture illustrates a successful address change to “192.168.38.44”.

After this change, the device should be restarted. The tool displays this warning dialog box:

A “Reboot” button can be found on the “Modem properties” screen.

Store the PIN code

This action can be done in the “Network connection” tab. The PIN code is stored in the modem memory and will be automatically applied on each modem start.

The following screenshot shows a successful PIN code setup. In case of failure, the error would have been displayed (A wrong PIN code for example).

Once all those configurations done, you can setup ALERT for using the FX30.

ALERT configuration

Before starting ALERT configuration, let’s have a look on the default FX30 parameters. We can use those information during ALERT setup.

Default FX30 parameters

The “Applications config” tab of the SiwiUpdate tool displays all the device parameters. This screen can be used to modify the parameters.

In our case we will keep the default values for configuring ALERT.

SMPP driver

To send SMS with the FX30, ALERT uses the SMPP protocol.

The users defined in ALERT need to use the SMPP driver. Let’s configure it with the modem default parameters.

The only information to set will be entered in the SMPP driver “Connection” tab: enter the FX30 IP address and the IP port (2775 by default). See next screenshots.

Once validated by pressing “OK” ALERT should connect to the FX30 SMPP server.

The ALERT users configured with the SMPP driver can then send SMS. Next picture shows the  configuration.

SIP Configuration

To place voice calls though the FX30, ALERT uses the SIP protocol. We first need to create a SIP connection in ALERT. This can be done in the “Configuration/Communication…” menu. Then select the “SIP connection” tab.

Let’s add a new connection:

Next picture shows the SIP connection configuration box. All the parameters are the default parameters for the FX30 SIP server at 192.168.38.44.

Once the SIP connection is configured, a new SIP port must be added in the “Ports” tab of the communications configuration box.

Next screenshot shows the ALERT SIP port configuration for a port using the SIP connection we’ve just defined. The ports accepts the incoming connections. This is done by adding “*” in the called number list.

To complete the configuration, add an ALERT user with the “Vocal” driver as follows:

Watchdog configuration

This feature (active by default) controls the link between ALERT and the FX30. When the device detects an ALERT stop, or if the SMPP live bit is not sent (SMPP Enquire link message), the FX30 will send an SMS the the defined recipients.

In the following example, on link failure, the modem will send a SMS to the two configured numbers.

The applied scenario when the link failure is detected can be modified.

Different parameters of the scenario can be set:

• A message to send.
• The SMS sent will be a combination of the message (&M), the scenario name (&N), the alarm name (&A) and the alarm context (&U). The format describes the combination. Only the message can be set. Others values are defined by the application.
• A SMS recipient phone number list.
• The number of message repeat for each recipient.
• The time to wait between each SMS repeat.

If the link between ALERT and the embedded SMPP server is broken, the FX30 will play the scenario. The SMPP server parameters can be configured to finalize the watchdog setup.

SMPP service parameters

The SMPP service options are available in the “Applications config” tab of SiwiUpdate.

In the SiwiUpdate tool “Applications config” tab, different options are available:

All options whose name contains “restart” need a restart of the application before using new value.