Knowledge Base

The exceptions such as ACCESS VIOLATION (0xC0000005) are registered in the PcVue file ETC\SV32.EXCEPTIONS.LOG. It lists the functions that were current when the exception condition occurred.

Solution

PcVue before version 7.20a Service Pack 2 (SP2)

Before the version 7.20a SP2, a dialog appears when a failure occurs, announcing an exception error. When you click the OK button its dialog, the exception is copied to the file ETC\SV32.EXCEPTIONS.LOG.

To access the function names so as to analyse the cause of the exception:

1. Copy the .PDB files in PcVue’s BIN folder.
2. Start PcVue. If an exception occurs, you will be asked to exit from PcVue.
3. The file ETC\SV32.EXCEPTIONS.LOG will contain the function names to check.
4. You can send the file to Arc Informatique Technical Support for further analysis.

PcVue from version 7.20a SP2 onwards

When PcVue is installed, the .PDB files are copied automatically to its BIN folder. From version v7.20a SP2, the ‘exception error’ dialogue box is no longer displayed. PcVue exits directly and the exception messages are copied to the file ETC\SV32.EXCEPTIONS.LOG.

Example

Attach fiile are the contents of a sample .DAT file, with added descriptions

Download attachments: sv32exceptionslog_sample.dat