Supervisory control and data acquisition (SCADA) systems’ traditional role is changing as the Industrial Internet of Things (IIoT) continues to take a larger role. SCADA systems were not originally designed for cybersecurity and plants need to adjust to this new reality.
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Created on 16 Apr 2019
Last update: 22 Nov 2024
[KB1009] PcVue 12 – Release Information
Applies to: PcVue 12 & 12 Updates This article was last updated to include information related to PcVue 12.0.30. Summary: This article contains the so-called “readme first” information and the […]
Created on 16 April 2019
Last update: 22 November 2024
3985
[KB1007] IEC 61850 – How to send a control (to finish)
Applies to: PcVue 10.0 onwards Summary: This article describes the way to configure a controllable variable Details: A controllable logical node will contain the specific functional constraint “CO”.This functional constraint […]
Created on 7 March 2019
Last update: 30 May 2024
77
[KB1006] Connect to an Adeunis IoT device
Summary: Find a movie to add and connect an Adeunis IoT device in PcVue. PcVue version 12 onwards. Find a movie to add device in Application Architect with the […]
Created on 4 March 2019
Last update: 30 May 2024
68
[KB1005] Change battery in Adeunis device
Summary: Find a movie to focus on the replace battery. Find a movie to manipulate a magnet and battery.
Created on 4 March 2019
Last update: 30 May 2024
17
[KB1004] Do a join and wake up Adeunis Device
Summary: Find a movie to focus on the join between an Adeunis IoT device and Multitech Gateway. Find a movie to manipulate a magnet and the IoT device if […]
Created on 4 March 2019
Last update: 30 May 2024
69
[KB1003] Connect to the webrowser Multitech Gateway
Applies to minimum: PcVue 12 Multitech Conduit firmware 1.6.4 Summary: This article explains how to connect to the Multitech Webbrowser Details: To access to the web interface Multitech gateway, follow differents […]
Created on 4 March 2019
Last update: 30 May 2024
75
[KB1001] FAQ IoT Starter Kit
Applies to minimum: PcVue 12 Multitech Conduit firmware 1.6.4 Q: Difference between LoRa & SigFox? A: LORA (LongrangeRadio) & Sigfox are two different RF technologies. Both are used in low […]
Created on 26 October 2018
Last update: 30 May 2024
388
Created on 21 Jun 2018
Last update: 30 May 2024
[KB869] SQL SERVER 2012 USER RIGHT
Applies to: PcVue 11.0 onwards when using SQL Server 2012 Summary: The HDS is unable to record in SQL Server 2012 database when PcVue is started with a User with […]
Created on 21 June 2018
Last update: 30 May 2024
345
Created on 8 Jun 2018
Last update: 30 May 2024
[KB868] REPLICATION WITH 1 SQL SERVER EXPRESS AND 1 SQL SERVER STANDARD EDITION
Applies to: PcVue all versions. SQL Server Express 2008 R2 Summary: One possible and tested way to backup historical data from SQL Express to SQL Standard.Originator:AC Details: The following script […]
Created on 8 June 2018
Last update: 30 May 2024
403
Created on 8 Jun 2018
Last update: 30 May 2024
[KB867] USER RIGHTS WHEN USING WINDOWS SERVER 2012
Applies to: PcVue 11.0 onwards Summary: The user that starts Pcvue must have the Modify Permission for the installation folders.Originator: LM Details: The user that starts Pcvue must have the […]
Created on 8 June 2018
Last update: 30 May 2024
85
Created on 30 Mar 2018
Last update: 30 May 2024
[KB875] The Quickstart project for PcVue 11.1
Applies to:PcVue 11.1 Summary: Presentation of the quickstart project Details: The Quickstart project is a preconfigured PcVue project used as a basis to create a project quickly. It contains pre-defined […]
Created on 30 March 2018
Last update: 30 May 2024
121
Created on 12 Mar 2018
Last update: 30 May 2024
[KB883] SCADA cybersecurity in the age of the Internet of Things
Created on 12 March 2018
Last update: 30 May 2024
2363
Created on 12 Mar 2018
Last update: 30 May 2024
[KB882] ARC Informatique is Awarded Patent for its Innovation in Contextual Mobility
Leading SCADA/HMI provider ARC Informatique has been granted a patent for its innovation in Contextual Mobility.
Created on 12 March 2018
Last update: 30 May 2024
1735
Created on 1 Feb 2018
Last update: 30 May 2024
[KB875] The Quickstart project for PcVue 11.1
Applies to: PcVue 11.1 Summary: Presentation of the quickstart project Details: The Quickstart project is a preconfigured PcVue project used as a basis to create a project quickly. It contains […]
Created on 1 February 2018
Last update: 30 May 2024
119
Created on 31 Jan 2018
Last update: 30 May 2024
[KB874] LEGACY DATA ACQUISITION DRIVERS
Summary: The following protocols were inherited from earlier versions of the Supervisor. Many have been validated for use with this version and are in regular use. However, before using one […]
Created on 31 January 2018
Last update: 30 May 2024
260
Created on 31 Jan 2018
Last update: 4 Sep 2024
[KB873] Checking the network setup when using netbios
Applies to: From PcVue 6.04 to PcVue 12. Summary: This article explains how to check the network set-up on your PC. If you need to add or change settings you […]
Created on 31 January 2018
Last update: 4 September 2024
77
Created on 19 Jan 2018
Last update: 30 May 2024
[KB872] SECURITY BULLETIN 2018-01 – MELTDOWN & SPECTRE VULNERABILITIES
Summary: This security bulletin follows alerts related to newly discovered CPU vulnerabilities dubbed Meltdown and Spectre. These vulnerabilities are being fixed by series of operating system updates and CPU micro-code […]
Created on 19 January 2018
Last update: 30 May 2024
1134
[KB870] LIMITED WEBVUE PERFORMANCES WHEN HOSTING THE WEB SERVER ON WINDOWS 7 OR WINDOWS SERVER 2008 R2
Applies to: PcVue 12 onwards Summary: Degraded performances of WebVue, in particular, limited responsiveness when the Web Server is hosted on a Windows 7 or a Windows Server 2008 R2 […]
Created on 15 January 2018
Last update: 30 May 2024
77
Created on 3 Nov 2017
Last update: 30 May 2024
[KB880] Website disclaimer
The information contained in this web site is for general information purposes only. The information is provided by ARC Informatique and whilst we endeavor to keep the information up-to-date and […]
Created on 3 November 2017
Last update: 30 May 2024
1582
Created on 3 Nov 2017
Last update: 30 May 2024
[KB879] Privacy policy
This privacy policy sets out how ARC Informatique uses and protects any information that you give ARC Informatique when you use this website.ARC Informatique is committed to ensuring that your […]
Created on 3 November 2017
Last update: 30 May 2024
1702
Created on 3 Nov 2017
Last update: 11 Jun 2024
[KB878] Terms & conditions
Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, […]
Created on 3 November 2017
Last update: 11 June 2024
1817
Created on 3 Nov 2017
Last update: 11 Jun 2024
[KB877] Copyright notice
ARC Informatique owns this web site and its content or has authorization to use such content by the respective copyright owners. All product names and trademarks mentioned in the web […]
Created on 3 November 2017
Last update: 11 June 2024
1555
Created on 8 Jun 2017
Last update: 30 May 2024
[KB866] CONFIGURING A MOXA SERIAL CHANNEL SERVER FOR “REAL COM MODE” UNDER MICROSOFT WINDOWS
Applies to: Moxa NPort and OnCell serial channel servers Summary: This article describes how to configure one or more COM ports on a Microsoft Windows-based PC that has access to […]
Created on 8 June 2017
Last update: 30 May 2024
36
Created on 5 Apr 2017
Last update: 30 May 2024
[KB863] PcVue is launched but will not start
Applies to: PcVue 11.1 and 11.2 Symptom: When launching PcVue it doesn’t start (nothing happens). A fix has been implemented in 11.1.06110 and 11.2.06058, also in version 12 onwards. Originator: […]
Created on 5 April 2017
Last update: 30 May 2024
71
[KB857] RUN-TIME COLOR PICKER
Applies to: All versions of PcVue Summary: A sample project implementing a run-time color picker. Originator: LM Details: A sample project which allows the user to select a color from […]
Created on 22 March 2017
Last update: 30 May 2024
189
Created on 1 Mar 2017
Last update: 4 Sep 2024
[KB862] VARIABLE SUBSCRIPTION TIMEOUT FAQ
Applies to: PcVue all versions Summary: Variable subscription time-out FAQ. Sample of warning message: 2021/09/16,19:05:38.547,3,W,,6208,,18,Variable TEST.TEST_MANUAL product by STATIONB – Timeout= 200s, no response from subscribe request Originator: DL Since […]
Created on 1 March 2017
Last update: 4 September 2024
351
[KB861] CHANGING AN IMAGE USING VBA
Applies to: PcVue 11.1 update and PcVue 11.2 update onwards Summary: A new VBA method, SetImage, allows the image file used in the Image drawing element to be changed programmatically.Originator: […]
Created on 28 February 2017
Last update: 30 May 2024
205
Created on 27 Feb 2017
Last update: 4 Sep 2024
[KB860] COMPATIBILITY OF PROJECTS USING THE ARCHITECT AND PCVUE 10.0
Applies to: PcVue 10.0 and later Summary: This article affects Application Architect templates saved in local libraries contained in the project’s LIB folder. The syntax used for object names changed […]
Created on 27 February 2017
Last update: 4 September 2024
62
[KB859] HOW PCVUE HANDLES SQL SERVER CONNECTIONS
Applies to: All versions of PcVue Summary: How PcVue handles SQL Server connections.Originator: LM Details: When you start a PcVue project which uses the HDS and SQL Server for archiving […]
Created on 23 February 2017
Last update: 30 May 2024
440
Created on 20 Feb 2017
Last update: 13 May 2024
[KB855] NEXT MIMIC SAMPLE PROJECT
Applies to: All versions of PcVue Summary: A SCADA Basic script that provides a “Next” mimic capability, simliar to that provided by the #P (previous) substitution used in the Link-Open […]
Created on 20 February 2017
Last update: 13 May 2024
317
[KB853] Migration of The HDS Databases to PcVue 15
Applies to: PcVue 11.2, 12 and 15 The basic content of this article may also be applicable to other versions of PcVue although the detail may vary. Summary: This article […]
Created on 6 December 2016
Last update: 4 September 2024
576
Created on 21 Nov 2016
Last update: 13 May 2024
[KB852] Annotating the Time Display of a Trend Viewer
Applies to: PcVue 11.1 onwards Summary: You can customize the lables for the time information display of a Trend Viewer.Originator:ND Details: The lower border of a Trend Viewer can display […]
Created on 21 November 2016
Last update: 13 May 2024
99
Created on 21 Nov 2016
Last update: 13 May 2024
[KB851] Displaying Timestamp Quality in the HMI
Applies to: PcVue 11.2 and later Summary: How to display timestamp quality in the HMI.Originator: ND Details: With some protocols the data is timestamped at the device. This is particularly […]
Created on 21 November 2016
Last update: 13 May 2024
148
Created on 21 Nov 2016
Last update: 13 May 2024
[KB850] Sofrel OPC Server Validation Results
Applies to: PcVue 9.0 and later Summary: This article containes the results from validation tests of the Sofrel Server and PcVue.Originator: ACH Details: The attached document contains both the results […]
Created on 21 November 2016
Last update: 13 May 2024
369
[KB849] Trend recording – New invalid point management on shut-down
Applies to: PcVue 11.1 update and later Summary: The trend recording invalid point management, which occurs when PcVue shuts down and restarts, has been improved for equipment with time-stamped protocols. […]
Created on 16 November 2016
Last update: 4 September 2024
381
Created on 15 Nov 2016
Last update: 13 May 2024
[KB848] BACnet System Variables
Applies to: PcVue 11.2 only Summary: The method used for BACnet connectivity was changed for 11.2. The 11.2 help still contains status variable information for the previous connectivity method. The […]
Created on 15 November 2016
Last update: 13 May 2024
313
Created on 10 Nov 2016
Last update: 13 May 2024
[KB847] Formatting the display of a register as a time and/or date
Applies to: PcVue 10.0 onwards Summary: When formatting the display of a register as a time and/or date there are some subtleties in behaviour that are not immediately obvious. The […]
Created on 10 November 2016
Last update: 13 May 2024
242
Created on 13 Oct 2016
Last update: 13 May 2024
[KB844] Estimating SQL Server Database Size
Applies to: All versions of PcVue supporting the HDS All versions of SQL Server supported by PcVue Summary: How to estimate the size requirements for an SQL Server database when […]
Created on 13 October 2016
Last update: 13 May 2024
514
[KB843] Controlling the Workspace using VBA
Applies to: PcVue 11.1 and 11.2 update. Summary: Two new VBA methods allow the Workspace size and position to be controlled programatically. Details: There has long been an issue when […]
Created on 11 October 2016
Last update: 13 May 2024
421
Created on 10 Oct 2016
Last update: 26 Aug 2024
[KB840] How to import .HDS files
Applies to:PcVue 8.10 onwards Summary:.hds files are generated by the HDS, during abnormal operation, as temporary storage for events. The HDS will attempt to recover the information in them when […]
Created on 10 October 2016
Last update: 26 August 2024
407
Created on 6 Oct 2016
Last update: 4 Sep 2024
[KB839] Using Transparent Database Encryption (TDE) on an SQL Server database
Applies to: All versions of PcVue that support the HDS Summary: This article explains how to enable and disable Transparent Database Encryption (TDE) on an SQL Server database. TDE is […]
Created on 6 October 2016
Last update: 4 September 2024
177
[KB838] Populating the Grid with an SQL Request in VBA
Applies to: Versions of PcVue supporting VBA and the Grid control. Summary: How to display SQL Server trend table values in a grid control. With minor modifications this example could […]
Created on 5 October 2016
Last update: 4 September 2024
517
Created on 4 Oct 2016
Last update: 16 May 2024
[KB876] SQL Server Purge Mechanisms Used By PcVue
Applies to: All versions of PcVue that include the Historical Data Server Summary: Technical information about the two purge mechanisms used by the HDS to control the size of an […]
Created on 4 October 2016
Last update: 16 May 2024
229
Created on 4 Oct 2016
Last update: 13 May 2024
[KB836] Problem when installing the BDS on Windows Server 2008R2
Applies to: PcVue 11.1 and earlier Summary: Problem when installing the BACnet Data Server on Windows Server 2008R2.Orginator: BO Details: After PcVue installation the the BDS is completely not installed. […]
Created on 4 October 2016
Last update: 13 May 2024
57
Created on 4 Oct 2016
Last update: 13 May 2024
[KB835] Windows configuration requirements for PcVue 11.1 when using Web Services
Applies to: PcVue 11.1 only Summary: If you are using any of the features which use Web Services (WebVue, TouchVue, WebScehduler or the Web Services Toolkit) specific Windows features must […]
Created on 4 October 2016
Last update: 13 May 2024
108
Created on 22 Sep 2016
Last update: 13 May 2024
[KB834] Behaviour of Extended Attributes in a Multistation Architecture
Applies to: PcVue 11.2. May also apply to other versions. Summary: Extended attributes behaviour when the Distributed setting is selected may not be as expected.Originator: LM Details: You can select […]
Created on 22 September 2016
Last update: 13 May 2024
314
Created on 21 Sep 2016
Last update: 13 May 2024
[KB1582] Enumerated Alarms
Applies to: This article is for PcVue 11.2. However, this feature has existed for some time and the information may also be applicable to earlier versions. Summary: The EnumAla mechanism […]
Created on 21 September 2016
Last update: 13 May 2024
423
[KB832] Autosize WebVue
Applies to: PcVue 11.1 Update 72, PcVue 11.2 Update 1 Summary: This article explains how to use automatic auto sizing for WebVue, no scroll bar Details: You must use WebVue […]
Created on 28 July 2016
Last update: 13 May 2024
495
Created on 9 Jun 2016
Last update: 4 Sep 2024
[KB831] PcVue 11.2 – Extra Documentation
Applies to: PcVue 11.2 Summary: This article contains the extra documentation supplied with PcVue 11.2. If you have downloaded and installed the Core package, these documents are not available on […]
Created on 9 June 2016
Last update: 4 September 2024
276
Created on 9 Jun 2016
Last update: 4 Sep 2024
[KB830] PcVue 11.2 – Online Help
Applies to: PcVue 11.2 Summary: This article contains the online help .chm files supplied with PcVue 11.2. If you have downloaded and installed the Core package, only the English online […]
Created on 9 June 2016
Last update: 4 September 2024
138